EasyHelp is a light module for Dotnetnuke portals that manages customers support requests. It offers a requests management (Trouble Ticketing) and allow your visitors customers to easily create new tickets and review their requests details / status. EasyHelp provides all that you need to have a Help Desk dotnetnuke module and a productive support staff.

Features:

Manage Operators, Customers, Categories, Status, Templates and more;

Create and assign task and track spent time;

Full use of .resx files for 100% language support;

Allow your registered visitors / users to create requests easily;

Charting and Reports with statistics;

CSS driven for maximum customization;

Three skins included;

Download DEMO version before you buy!

THIS VERSION INCLUDES VB.net SOURCE CODE.

EasyHelp requires dotnetnuke 4.5.2 version or higher using Microsoft SQL Server 2005 and 2000.

The standard version for EasyHelp (with NO source code) is also available in this Marketplace.